

🚚 Ships in: 5–7 business days. Tracking emailed once dispatched. Weekends and holidays excluded.
The Heart Me Down Necklace strings a row of pavé-set crystal hearts along a slim, fully iced chain that sits right at the collarbone and catches light with every turn. Each heart is filled with tiny stones and framed in a sparkling halo, so it reads as one continuous glow rather than a single pendant. Dainty enough for every day, bold enough for a night out — layer it or let it stand alone.
Reference where each chain length sits on most people. Between sizes? Size up — you can always layer a shorter chain on top.
| 16″ | Base of the neck — choker-adjacent. Great solo or layered on top of a longer chain. |
| 18″ | Just below the collarbone — our most popular, everyday length. |
Tip: Stack both lengths together for an effortless layered look.
Gold or silver plated with premium finish and anti-tarnish coating. Avoid water, lotion, and perfume. Wipe gently with a soft cloth and store dry.
🚚 Ships in 5–7 business days. Tracking emailed once dispatched. Weekends and holidays excluded.
For sanitary reasons, all jewelry sales are final. Please double-check your size and color before ordering. Questions? DM us @charmboxco or email charmboxco@gmail.com.
Same-day shipping on in-stock orders placed Mon–Fri before 12:00 PM EST. Orders after the cutoff, on weekends, or on US federal holidays ship the next business day.
Custom and made-to-order items have processing times listed on the product page above. Processing time is separate from the shipping speed you select at checkout.
We ship within the United States via USPS, UPS, and FedEx. International orders are not currently accepted.
All sales are final. Because jewelry is a personal-use, body-contact item, we don't accept returns or exchanges for change of mind, fit, or color preference. This includes sized rings, necklaces, bracelets, anklets, custom and personalized pieces, sale items, and gift cards.
Defective or wrong item? Email hello@charmboxco.com within 72 hours of delivery with your order number and a clear photo. We'll send a replacement or store credit.
Damaged in transit? Email us within 48 hours with photos of the packaging and damaged item. Please hold onto the original mailer for at least 14 days.
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