


Ships in 30 days
✨ Made just for you — handcrafted to order, ships in about 4 weeks (30 days)
🚚 Free U.S. shipping — every chain option qualifies (orders over $100)
💳 Pay over time — split into 4 payments with Shop Pay
🔤 Up to 8 letters — double-check spelling; custom pieces are final sale
The Gold/White Two Tone Heart Custom Necklace blends warm gold and bright white plating in a heart-shaped pendant — personalized, sparkly, and made to stand out.
Reference where each chain length sits on most people. Between sizes? Size up — you can always layer a shorter chain on top.
| 16″ | Base of the neck — choker-adjacent. Great solo or layered on top of a longer chain. |
| 18″ | Just below the collarbone — our most popular, everyday length. |
Tip: Stack both lengths together for an effortless layered look.
Silver-plated base with gold lettering, anti-tarnish coating and AAAA Cubic Zirconia. Avoid water, perfume and lotion to keep it shining.
Because each piece is made just for you, custom items can't be cancelled, returned, refunded or exchanged. Please review your spelling, chain and length before checking out.
Ships in 30 days. This piece is custom-made to order. Production takes approximately 30 days before your order is dispatched. The shipping speed you select at checkout starts after production is complete.
We ship within the United States via USPS, UPS, and FedEx. International orders are not currently accepted.
All sales are final. Because jewelry is a personal-use, body-contact item, we don't accept returns or exchanges for change of mind, fit, or color preference. This includes sized rings, necklaces, bracelets, anklets, custom and personalized pieces, sale items, and gift cards.
Defective or wrong item? Email hello@charmboxco.com within 72 hours of delivery with your order number and a clear photo. We'll send a replacement or store credit.
Damaged in transit? Email us within 48 hours with photos of the packaging and damaged item. Please hold onto the original mailer for at least 14 days.
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