Ships in 7-10 business days
✨ Made just for you — handcrafted to order, ships in 7–10 business days
🚚 Free U.S. shipping on orders over $100
📸 Upload a clear, well-lit photo — custom pieces are final sale
How ordering works
The Custom Heart Locket is a meaningful, personalized piece — open it to keep someone close. AAAA Cubic Zirconia detail with a refined finish, ready for daily wear or gifting.
gold or silver plated base with anti-tarnish coating and AAAA Cubic Zirconia. Avoid water, perfume, and lotion.
Custom-made — ships in 7–10 business days. Tracking emailed once dispatched. Weekends and holidays excluded.
No special characters: Custom text can include letters and numbers only. Symbols, emojis, accents, and punctuation are not allowed.
Custom item — for hygiene reasons, no cancellations, returns, or exchanges.
Ships in 7-10 business days. This piece is custom-made to order. Production takes approximately 7–10 business days before your order is dispatched. The shipping speed you select at checkout starts after production is complete.
We ship within the United States via USPS, UPS, and FedEx. International orders are not currently accepted.
All sales are final. Because jewelry is a personal-use, body-contact item, we don't accept returns or exchanges for change of mind, fit, or color preference. This includes sized rings, necklaces, bracelets, anklets, custom and personalized pieces, sale items, and gift cards.
Defective or wrong item? Email hello@charmboxco.com within 72 hours of delivery with your order number and a clear photo. We'll send a replacement or store credit.
Damaged in transit? Email us within 48 hours with photos of the packaging and damaged item. Please hold onto the original mailer for at least 14 days.
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